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How do we do it? > Self-Managed Websites > FAQ Manager
 

FAQ Manager

Provide an interactive help forum on your website.

You can create multiple categories of interest where visitors to your site can post questions for review by a company expert.  As an administrator, you can reply to visitor questions as postings to your website, email the visitor privately, or delete inappropriate questions.  Through the online manager, you can organize the questions as they appear your website, remove old questions, or post your own questions and answers.  The FAQ Manager is well suited to service and product related businesses, including software and financial services.

By providing a two-way forum, the FAQ Manager opens up the lines of communication and empowers your customers.

 
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